Implementations Lead

πŸ“ Location

πŸ’Ό Experience

πŸ•’ Job Type

πŸ’° Compensation

NYC / Remote

2+ Yrs. Experience


Apply Below

About Prepared πŸ’«

At Prepared, we're on a mission to build software that saves lives. We live in a world where mobile devices are used to their fullest potential in every instance except the one where it matters most: emergencies. At Prepared, we're unlocking the power of this technology to transform emergency communication and make a positive impact on public safety in every community.

About the Role πŸ”

As an Implementations Lead, you will own the implementations and onboarding process for all of our accounts. You'll work with account stakeholders and project managers to set clear goals and strategy for the onboarding process, manage technical aspects of getting the product up-and-running, and train end users on how to successfully utilize the product in their day-to-day work. You'll work closely with our customer success and product teams to drive user engagement, and collaborate with a team of industry-leading customer experience advisers to grow in both your day-to-day work and long-term career.

Your Impact πŸ’₯

Qualifications πŸ‘οΈβ€πŸ—¨οΈ

Nice-to-Haves 🦚

At Prepared, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out β€” and set you apart β€” especially if your career has taken some extraordinary twists and turns. At Prepared, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!

Apply Now!

Max file size 10MB.
Upload failed. Max size for files is 10 MB.

Thank you!

Your form has been submitted. A member of our team will be in touch with you shortly.

Oops! Something went wrong while submitting the form. Please try again.