About Prepared

How We work

Our Values

Pursue Excellence

We reject the idea of okay or good enough. We give best and help others around us do the same, especially when it’s difficult. We hold ourselves and each other to a high bar, putting in effort to meet it. We set ambitious goals, embrace feedback, and push learning and improving—because excellence doesn’t just happen, it’s earned.

Embrace the Effort

What we’re doing is hard—and that’s part of what makes it worth it. We’re motivated by the mission, and we know how we work together matters just as much as what we achieve. We show up with positive intent, build trust on purpose, and find joy in the work—especially when we’re in the trenches together.

Take Ownership

We take pride in what we do and hold ourselves accountable—not just for our success, but for the team’s. We don’t wait for things to happen; we make them happen. If we see a problem, we run it down to the outcome.

Obsess Over the Customer

We put the customer at the center of everything we do – building long-term, trusted relationships that go beyond transactions. We strive to deeply understand both internal and external customers to better serve the mission of transforming emergency response.