Toolkit

Case Study: T-CPR

By Josh Keeler

According to the Sudden Cardiac Arrest Foundation, there are, “more than 356,000 out-of- hospital cardiac arrests (OHCA) annually in the U.S., nearly 90% of them fatal.” However, “When CPR begins prior to the arrival of emergency medical services (EMS) personnel, the person in cardiac arrest has a two to three-fold higher likelihood of survival," per the American Heart Association. 911 dispatchers can play a key role in facilitating this intervention through the practice of telecommunicator CPR (T-CPR). By adding video to the equation, T- CPR reaches an entirely new level.

In 2017, the AHA’s T-CPR Task Force released the High Performance Standards that PSAPs are recommended to achieve in regards to T-CPR provision. The AHA measures PSAP success with five metrics; four out of these five success measures focus on the recognition of the need for T-CPR, while the other hones in on the actual provision of T-CPR to the OHCA victim.

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