About Prepared

911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that.

We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve.

Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.

Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.

Position Overview

Prepared is seeking a strategic, analytical, and execution-oriented Director of Revenue Operations to build and lead a world-class RevOps function. Reporting to sales leadership, this role will be instrumental in refining CRM hygiene, surfacing strategic insights, and supporting a fast-scaling sales organization. The ideal candidate thrives in high-growth environments, excels in cross-functional collaboration, and brings deep operational rigor to every layer of the revenue engine.

Key Responsibilities

• Own the end-to-end revenue operations function, including CRM integrity, reporting and analytics, deal desk operations, and tool governance.
• Design and implement scalable processes to support a rapidly expanding GTM org—starting with data hygiene and maturing toward strategic forecasting and insight generation.
• Partner with Sales, Enablement, Product, Finance, Marketing, and Customer Success to ensure operational alignment across teams.
• Deliver proactive recommendations to sales leadership based on data trends, pipeline health, and performance insights.
• Define and enforce standards around CRM usage and sales workflow adherence, including hygiene dashboards and manager-facing reports.
• Mentor and lead a small but high-impact RevOps team as we scale.

What Make You a Great Fit

• 5–8+ years in revenue operations with hands-on ownership of systems, processes, and insights.
• Experience building RevOps functions in a fast-paced SaaS or equivalent environment.
• Strong working knowledge of HubSpot with familiarity in tools like Maxio, Quotapath, RevOps.io, CPQ systems, forecasting tools, and project management platforms (e.g., Asana or Linear).
• You bring a strong sense of ownership and care deeply about clean systems, scalable processes, and operational clarity.
• Analytical thinker who communicates insights clearly and can align cross-functional stakeholders around strategic initiatives.
• Comfortable navigating ambiguity, supported by structured thinking and collaborative problem-solving.

Bonus

• Experience supporting high-complexity B2B sales motions; public sector or enterprise SaaS is a plus.

Pay Transparency

The base compensation for this role is approximately $160,000 - 177,000 per year. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

• Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M
• NBC Today Show | 911 callers can now share video of emergencies with dispatchers
• The Verge | iPhones will soon be able to stream live video on 911 calls

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.