Save Time with a Protocol-Aligned Training Library
Scenario-based trainings tied to real incident types and aligned with your protocols empower call-takers to run scenarios until they’re confident & consistent.
Strengthen Retention with Training and Feedback
When training feels real, call-takers perform better and stay longer. Call-takers speak with an AI caller that responds naturally and uniquely to their questions to build fluency through repetition, not memorization. After each scenario, call-takers receive immediate feedback and scoring for that incident type.
Train Smarter with Analytics and Insight
Accelerate call-taker readiness and confidence. Supervisors can view detailed analytics in an independent dashboard to track practice & progression.
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