In the age of the 911 staffing crisis, training and retention have become more important than ever. When agencies can attract talented telecommunicators, it’s critical that they develop and retain their skills for years.
Unfortunately, personnel shortages and arduous processes have caused quality assurance to fall by the wayside or be rendered less effective.
Thankfully, there’s a solution: AI-powered, automated quality assurance that brings your baseline coverage to 100%, paired with enhanced analytics that provide unparalleled insight into performance.
Join Prepared and Tulsa 911 to find out how you can level up your training and retention with AI. On the webinar, you’ll discover:
- How automated, AI-powered quality assurance works
- How you can use enhanced analytics to analyze and act on key data
- How to train call-takers with AI-powered mock scenarios
…and so much more. We can't wait to see you there! Register now!
