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Galt Police Department serves a population of 26,000 residents with 39 sworn officers and 18 professional sstaff. The Communications Unit, and its eight staffed telecommunicators, handles nearly 30,000 non-emergency and 911 calls per year.
With Assistive Call-Taking and Automated Non-Emergency Triage, Galt PD has significantly reduced the workload on its telecommunicators while improving the quality and speed of service by offloading a significant portion of the non-emergency call burden.
Download this free case study to discover:
- How Galt PD implemented Prepared’s systems
- Real-life examples of how Prepared helps alleviate the burden on call-takers
- The impact on a PSAP with only one or two dispatchers working at a time
…and more!